Lehire for Hospitality

Your guest experience is decided at the hiring table, property by property, season by season. Lehire keeps every property evaluating candidates on the same bar, even at surge volume.

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Decision Engine
Front Office Manager
Ranked shortlist
1SMSofia MarinFront Office Manager90
2LDLeo DuboisFront Office Manager83
3GHGary HoltFront Office Manager56
Evidence attached to every score
One rubric
per role, applied to every candidate
0 to 100
evidence-backed fit scores with reasoning
200 resumes
evaluated per batch, in minutes
Every decision
documented and remembered
The problem

Where hospitality hiring actually breaks

Hospitality hires constantly, seasonally, and across properties that each have their own habits. The brand promise is only as consistent as the hiring bar behind it.

Service instinct is invisible on paper

The traits that make a great front desk agent rarely show up as keywords. Skimming resumes selects for formatting, not hospitality.

Rubric scoring beyond keywords

Lehire evaluates the full resume against criteria you define, including service tenure, guest facing depth, and progression, with reasoning you can read.

Every property hires differently

The flagship has a rigorous GM, the new property has a rushed one. Guests feel that difference at check in.

One bar across properties

Role rubrics are shared across locations. Scorecards keep interviews structured, so the hiring standard is a brand asset instead of a personality trait.

Season opens, pipeline resets

Summer staff evaporates, winter hiring starts from nothing, and the great hires from last year are lost in old inboxes.

A pool that remembers

Everyone you evaluated stays searchable and re scoreable. Next season starts from ranked, known candidates, including last year’s proven performers.

How it works

Define the service bar

Criteria for each role: guest facing experience, tenure stability, language skills, progression. AI drafts the JD, you set the standard.

Evaluate at surge volume

Batch score applicants in minutes during pre season hiring waves. Every applicant gets a real evaluation, ranked with reasoning.

Keep the bar across properties

GMs interview with structured scorecards. The Decision Engine ranks finalists the same way at every property, and remembers everyone for next season.

Built for your roles

Front Desk AgentRestaurant ManagerExecutive ChefHousekeeping SupervisorEvent CoordinatorConciergeF&B DirectorGeneral Manager

Beyond keyword screening

Full resume evaluation against service criteria, with written reasoning per candidate.

GM scorecards

Structured interview criteria that keep judgment consistent across properties and managers.

Surge ready screening

Up to 200 applications per batch, scored in minutes when the season turns on.

Seasonal memory

Last season’s best candidates resurface ranked when hiring reopens.

Decision Engine

Ranked shortlists built from evidence, comparable across properties.

Pipeline tracking

Every candidate’s status visible across roles and locations.

support@lehire.io
Resume scoring captures proxies like guest facing tenure and progression, and structured interview scorecards capture the rest. The decision combines both, which is exactly where soft skills belong.
Share role rubrics across locations so every property evaluates identically. Enterprise adds team management to organize access by property.
Days, not months. Book a demo and we will run it on your actual roles and sample applications first.
No. Each opening gets a public apply link. Candidates apply in a minute and land directly in your ranked talent pool.

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Your guest experience is hired, not trained. Raise the bar.

Book a personalised demo and we will run Lehire on your own hospitality roles and real resumes.

Book a personalised demo See pricing